Retail Shipping & Returns
For retail orders placed on signsup.com. Wholesale customers, please see our Wholesale Shipping & Terms.
Retail Shipping Rates
These rates apply to retail orders placed on our website and shipped within the United States. Shipping is based on how many signs are in your order:
| Signs in Order | Shipping |
|---|---|
| 1 sign | $4.00 |
| 2 signs | $5.00 |
| 3 signs | $6.00 |
| 4 or more signs | FREE |
Shipping is calculated automatically at checkout. Wholesale orders are shipped at actual carrier rates — see Wholesale Shipping & Terms.
Carriers & Processing Time
- We ship with USPS or FedEx, depending on your order and destination.
- Orders ship within 1–2 business days (Monday–Friday, excluding holidays).
- Delivery time after shipping depends on the carrier and your location.
- All orders ship from our location in Fredericksburg, Texas.
- We currently ship within the United States only.
Returns & Damaged Items
We stand behind our signs. If your sign arrives damaged or defective, we’ll make it right with a replacement or a refund.
- Contact us within 14 days of delivery.
- Include your order number and a photo of the damage or defect.
- We’ll send a replacement or issue a refund to your original payment method.
Because of the nature of our products, we can only accept returns for damaged or defective items. All other sales are final. Custom sign orders are final once printed.
To report a problem, call 830-997-3977 or email info@signsup.com.
Sales Tax
Texas sales tax (8.25%) is applied to orders shipped to Texas addresses, as required by law.
Wholesale Orders
Wholesale orders have their own minimum order and freight terms. See our Wholesale Shipping & Terms page for details.