Privacy Policy
How Signs Up collects, uses, and protects your information.
Last updated: September 24, 2026
Signs Up (“we,” “us,” or “our”) is a family-owned business in Fredericksburg, Texas. This Privacy Policy explains what information we collect when you visit signsup.com, place an order, or contact us, and how we use it. We do not sell your personal information.
Information We Collect
Information you give us
- Orders: your name, billing and shipping address, email address, phone number, and the items you purchase.
- Contact form: your name, email address, phone number (optional), and your message.
- Wholesale applications and order forms: your business name, contact name, email, phone, shipping address, and any business details you choose to provide.
- Accounts: if we set up a wholesale account for you, your login name, email address, and password (stored in encrypted form).
Information collected automatically
- Basic technical information such as your IP address, browser type, device type, pages visited, and the website that referred you.
- Cookies and similar technologies (see “Cookies” below).
Payment information: payments are processed by PayPal. Your credit card or bank details are entered on PayPal’s secure system and are never stored on our website.
How We Use Your Information
- To process, ship, and deliver your orders, and to send order confirmations and shipping updates.
- To respond to your questions, quote requests, and wholesale applications.
- To set up and manage wholesale accounts and process wholesale orders.
- To prevent fraud and spam and keep our website secure.
- To understand how visitors use our website so we can improve it.
- To send marketing emails, only if you have signed up or agreed to receive them. You can unsubscribe at any time using the link in any email.
- To comply with legal obligations, such as tax and accounting records.
Who We Share It With
We share information only with service providers who help us run our business, and only as needed:
- PayPal — to process payments.
- USPS and FedEx — your name, address, and phone number to deliver your order.
- SiteGround — our website host, which stores website data and provides security.
- WooCommerce, Jetpack, and WordPress services — to run our online store and measure website traffic.
- Email and marketing tools (such as Klaviyo) — to send order-related and, if you opt in, marketing emails.
- Advertising and analytics partners (such as Google and Meta/Facebook) — if we run ads or measure their performance, these partners may collect information about your visit through cookies.
We may also disclose information if required by law, or to protect our rights, our customers, or others. If our business is ever sold or transferred, customer information may be transferred as part of that transaction.
Cookies
Cookies are small files stored in your browser. We use them to:
- Keep items in your shopping cart and remember you during checkout.
- Keep you logged in to a wholesale account.
- Understand where our visitors come from and which pages they view.
- Measure and improve advertising, if we run ads.
You can block or delete cookies in your browser settings. If you do, some parts of the site, such as the shopping cart and checkout, may not work properly.
Third-Party Content & Links
Some pages include content from other companies, such as the Google map on our Contact page, and our forms use spam protection. These services may collect information under their own privacy policies. Our website may also link to other websites. We are not responsible for the privacy practices of those sites.
How Long We Keep Information
We keep order information for as long as needed to fulfill orders and meet tax, accounting, and legal requirements. We keep messages and wholesale application details for as long as needed to respond to you and manage our business relationship.
How We Protect Your Information
Our website uses a secure (HTTPS) connection, and payments are handled by PayPal. We limit access to your information to people who need it to run our business. No method of transmission or storage is completely secure, but we work to protect your information.
Your Choices
- You can ask to see, correct, or delete the personal information we have about you.
- You can unsubscribe from marketing emails at any time.
- You can control cookies through your browser settings.
To make a request, contact us using the information below. We may need to verify your identity, and we may keep some information when required by law (for example, order records for tax purposes).
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date above will change.
Contact Us
Questions about this Privacy Policy or your information? We’re happy to help.
Signs Up
603 FM 2093, Suite 1501
Fredericksburg, TX 78624
Phone: 830-997-3977
Email: info@signsup.com
See also our Terms of Service and Retail Shipping & Returns.